Help and support

CrossPulseFX support center

Support and documentation for CrossPulseFX on iOS, Android and web.

General support

App functionality, alert configuration or troubleshooting.

support@crosspulsefx.yes.team

Response within 24 to 48 hours

Data privacy

Data-subject access requests or privacy questions.

privacy@crosspulsefx.yes.team

Governed by Apple Guideline 5.1.1

Delete your account

Delete all your data at any time.

Open the deletion portal

Immediate, permanent

Prepare a support email

Describe the issue, then open an email draft. This form does not send a ticket or upload logs.

System compatibility

iOS: 16.0 or later.
Android: 10.0+ (API 29+), with Google Play Services for push.
Web: Chrome 100+, Safari 16+, Firefox 105+, Edge.
Network: WebSocket over WSS and REST over HTTPS.

Preview without an account: the landing page includes a sample radar. Full access requires an account.

Self-service help

Frequently asked questions

What is CrossPulseFX?

A deterministic FX and commodity monitoring terminal. It scores five currencies (EUR, USD, GBP, JPY, AUD) on strength and monitors momentum breakouts without discretionary chart indicators.

Does CrossPulseFX execute trades or manage funds?

No. CrossPulseFX is informational only. There is no brokerage, no order execution, no deposits or withdrawals, and no personalized investment advice.

How do I enable push notifications on iOS?

Allow notifications when prompted at launch. If previously denied, open iOS Settings → CrossPulseFX → Notifications and enable Allow Notifications.

How do I delete my account and data?

In the mobile app: Profile → Delete account and data. Or use the web deletion portal without installing the app.

Which currencies are covered?

EUR, USD, GBP, JPY and AUD, with gold (XAUUSD) as a separate reference. CHF, CAD and NZD are not covered.

What if I cannot reach the server?

Check your connection and try signing in again. If it continues, contact support with the page, time and error message.